Shipping policy

At GlowNest Candle, we aim to deliver every order safely and efficiently so you can enjoy the warm atmosphere our candles create.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed on:

During peak shopping seasons, processing times may extend slightly.

Estimated delivery times may vary depending on location.

Typical delivery ranges:

Canada: 5–12 business days
United States: 7–15 business days
International: 10–20 business days

Please note that these estimates do not include processing time.

Shipping fees are calculated at checkout based on:

Occasionally, GlowNest Candle may offer free shipping promotions for qualifying orders.

Once your order has shipped, a confirmation email with tracking information will be sent.

Tracking updates may take 24–48 hours to appear after shipment.

International orders may be subject to:

These charges are determined by the destination country and are the responsibility of the customer.

Delivery delays may occur due to:

GlowNest Candle is not responsible for delays caused by third-party shipping carriers.

Customers are responsible for providing accurate shipping details. If an incorrect address is entered, please contact us immediately.

If an order has already shipped, we may not be able to modify the address.

If your tracking information indicates delivery but you have not received your package, please contact the shipping carrier first.

If further assistance is required, our support team will be happy to help investigate the situation.